FREQUENTLY ASKED QUESTIONS

You can link you bank account / debit card to Pod and we will help you save automatically towards your goals.
Sure. You can request for your money back anytime with our SOS button and we will be sending your money back to your bank account within 24 hours.
No, Pod is free. Yes, like air.
Unfortunately, Pod is only available in Malaysia for the time being but we will be expanding internationally in the future.
Pod is currently in private beta. If you would like join our group of awesome testers, please drop us your email and we’ll notify you as soon as there’s an available spot.
Yes, we are. Pod makes cash placements into Shariah compliant funds to generate the cash bonuses that we give to users.
Unfortunately, no, we are yet to make the feature available.
We are working to expand the type of goals that you can save towards in the future.
Yes you can but you will not get the full reward(s) we have in store for you. We will return your savings to your bank account within 24 hours after you request to cancel your goal.
We will need up to 5 working days to setup and authorise your direct debit mandate upon your approval. After you receive an email to remind you that money will leave your bank , the progress bar will reflect the deposits after 2 working days for every transfer made.
Yes. We equipped Pod with 256-bit bank-grade encryption in addition to other state-of-the-art security features to ensure all the transactions, information and user data are protected at all times.
Yes it is. We have a partnership with a trusted party, Curlec Sdn. Bhd. to power the autodebit feature that facilitates the secure transfer of money from your bank account into Pod.
We take personal data protection very seriously and your data will never be shared with unauthorised third parties.
Neither Pod nor Curlec (payment processor) store your banking username and password or debit card information.
You may contact us via Whatsapp at (+60) 16 6241 579 or send us an email to info@usepod.com and our team members will assist you.
You receive cash bonuses when you save with Pod.